At Alpine Communication Systems (www.HOTPHONES.com), we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal or business information. Hotphones.com encrypts all billing information providing the latest technology in secure online ordering 24 x 7 using a security-enhanced shopping cart and payment system. All Hotphones.com agents and contractors with access to personal information obtained through our security enabled web site are also bound to adhere to our policies as part of their contract with Hotphones.com.

What information do we collect? How do we use it?

When you order from Hotphones.com, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your orders and to notify you of your order status. Hotphones.com will use your personal or business information only for the purpose for which it is submitted, such as to reply to your emails, handle your requests, and process orders and business requests that you have submitted.

When you voluntarily sign up for our E-mail list, we need only an e-mail address - which we use to send the information you requested. This email address is NEVER given out or sold to other companies requesting it. It is ONLY used for the purpose requested.

When you enter a contest or other promotion with us, we may ask for your name, address, fax number or e-mail address so we can administer the contest and notify winners. This information is NEVER given out or sold to other companies requesting it. It is ONLY used for the purpose requested.

How does Hotphones.com further protect this customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. Our servers are constantly being upgraded to the highest possible security levels available.

Hotphones.com may release personal or business information under the following circumstances:

If your personal information changes or you would like to review the personal information we may have on file, please contact us with the new information. Let us also know what led to your submission of personal information so we may efficiently locate your information.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most Web browses automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them. Our web site is not set up to track, collect or distribute personal information not entered by users. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information or trace its origin.

Your privacy is important to us. By participating in the Council of Better Business Bureau’s BBBOnLine Privacy Program we have made a commitment to meet the program’s strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at www.bbbonline.org.

All BBBOnLine Privacy Program participants are required to work with the program's dispute resolution process. The Privacy Program will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information about the Privacy Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp.

Your Consent:

By using our website, you consent to the collection and use of this information by Alpine Communication Systems (www.hotphones.com). If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

In Summary:

Hotphones.com is committed to protecting your privacy. We use the information we collect on the site to make shopping at WWW.HOTPHONES.COM possible, and to enhance your overall shopping experience.

Tell Us What You Think:

Hotphones.com welcomes your questions and comments about privacy. Please contact us with questions using the above link.

Alpine Communication Systems, Inc
http://www.hotphones.com/
11856 Balboa Blvd Suite 210
Granada Hills, California 91344

Equipment Orders

To place an order, please call: 800.400.9884 or use our on line shopping cart

Fax 818.391.1997

Hours of Operation
Monday - Friday 9 AM - 3 PM ET
CLOSED Saturdays, Sundays and Holidays

BBB (Better Business Bureau) AAA Rating NO 100030843